sabungeros Privacy Policy
This Privacy Policy explains how sabungeros collects, uses, stores, and protects the personal information of players based in the Philippines. Please read this document carefully before registering or using any part of the platform.
Last updated: January 2025 | Applies to all sabungeros users in the Philippines
1. Information We Collect
When you register and use the sabungeros platform, we collect several categories of personal information to operate our services and comply with legal obligations. The types of data we collect include:
- Account information: Full name, date of birth, email address, username, and password (stored in encrypted form).
- Identity verification documents: Government-issued ID, proof of address, and proof of payment method ownership, collected during the account verification process.
- Payment and transaction data: Philippine Peso (PHP) deposit and withdrawal amounts, transaction timestamps, and payment channel details (e.g., local bank or e-wallet account numbers). We do not store full card numbers.
- Device and browser data: IP address, browser type and version, operating system, device identifiers, and screen resolution, collected automatically when you access the platform.
- Usage data: Pages visited, games played, session duration, betting history, and click interactions within the platform.
- Cookies and tracking data: See the Cookies section below for full details.
2. How We Use Your Information
sabungeros uses collected data for the following purposes:
- To create and manage your account, verify your identity, and process deposits and withdrawals in Philippine Peso.
- To operate games and sportsbook functions, record outcomes, and resolve disputes.
- To detect, investigate, and prevent fraud, money laundering, underage access, and other prohibited activities.
- To send service-related communications, such as account confirmations, withdrawal updates, and security alerts.
- To comply with applicable Philippine laws and regulatory requirements, including anti-money laundering (AML) obligations.
- To improve platform performance, personalise your browsing experience, and analyse user behaviour in aggregate to inform product decisions.
We do not use your personal information to send unsolicited marketing communications without your prior consent, and we do not sell your data to third parties for advertising purposes.
3. Cookies and Tracking Technologies
sabungeros uses cookies and similar technologies to provide a functional and personalised experience on the platform. Cookies are small text files stored on your device when you visit our site. We use the following types:
- Essential cookies: Required for the platform to function, including login sessions and security tokens. These cannot be disabled.
- Functional cookies: Remember your preferences, such as language settings and recently visited game categories.
- Analytics cookies: Help us understand how users navigate the platform so we can improve the experience. Data collected is aggregated and anonymised where possible.
You can manage or delete non-essential cookies through your browser settings. Note that disabling cookies may affect some features of the sabungeros platform. By continuing to use the site after being informed of our cookie practices, you consent to their use as described here.
4. Data Storage and Security
Your personal information is stored on secure servers with industry-standard encryption and access controls. sabungeros limits internal access to personal data on a need-to-know basis. Staff who handle personal data are trained on data protection obligations.
We retain personal data for as long as your account is active, and for a reasonable period thereafter as required by applicable Philippine laws or for legitimate business purposes such as dispute resolution. When data is no longer required, it is securely deleted or anonymised.
While we take reasonable precautions to protect your data, no method of digital transmission or storage is completely secure. If you become aware of any security concern related to your sabungeros account, please contact us immediately.
5. Sharing Data with Third Parties
sabungeros does not sell, rent, or trade your personal information. We may share data with third parties only in the following limited circumstances:
- Payment processors: To facilitate deposits and withdrawals in Philippine Peso via local banks, e-wallets, and other payment channels. These processors operate under their own privacy and security standards.
- Game content providers: Certain game providers may receive anonymised session data necessary to deliver and maintain their game services on our platform.
- Regulatory and law enforcement authorities: We may be required to disclose information to comply with Philippine legal obligations, court orders, or anti-money laundering investigations.
- Identity verification services: To confirm your identity and age during account setup, we may share documentation with accredited verification partners who are bound by confidentiality agreements.
In all cases, we take reasonable steps to ensure that third parties handle your data responsibly and only for the purposes for which it was shared.
6. Your Rights as a User
As a sabungeros user in the Philippines, you have the following rights in relation to your personal data:
- Access: You may request a copy of the personal information we hold about you at any time.
- Correction: If any of your personal data is inaccurate or outdated, you may request that we update it.
- Deletion: You may request that we delete your personal data, subject to legal retention requirements and any ongoing disputes or investigations.
- Restriction: You may ask us to limit how we use your data in certain circumstances, such as while a correction request is being reviewed.
- Withdrawal of consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.
To exercise any of these rights, contact the sabungeros support team at the address provided in the Contact section below. We aim to respond to all valid requests within 30 days.
7. Protection of Minors
sabungeros strictly prohibits use of the platform by persons under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has registered an account or provided personal data, that account will be suspended immediately and the data will be deleted in accordance with our retention policy.
If you believe a minor has accessed the platform, please contact our support team promptly so we can investigate and take appropriate action.
8. Updates to This Privacy Policy
sabungeros reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform functionality. Where changes are material, we will post a notice on the platform and update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the platform following any update constitutes your acknowledgment of the revised policy.
9. How to Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data by sabungeros, please reach out to our support team:
Email: support at sabungeros.app
You can also visit our FAQ page for answers to common questions, or review our Terms and Conditions for the full platform usage rules. We are committed to addressing privacy concerns promptly and professionally.
Questions About Your Privacy?
Check the FAQ for quick answers, or log in to your account to manage your data preferences and contact support directly.